Privacy Policy

Last updated: 24/11/2025

Oasis Estates (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using this website (the Site), contacting us, or engaging our services, you agree to the terms of this Privacy Policy.

1. What Personal Information We Collect

We may collect personal information directly from you, from third parties, or automatically when you use our Site.

1.1 Information you provide directly

This includes:

• Name
• Email address
• Phone number
• Residential address or project location
• Enquiry details
• Information submitted through contact forms, booking forms, or registration forms
• Preferences and communication choices

1.2 Information collected automatically

We may automatically collect:

• IP address
• Device information
• Browser type
• Geolocation (approximate)
• Site usage analytics
• Cookies and tracking identifiers

1.3 Information from third parties

We may receive information from:

• Partner builders, designers, trades, or developers
• Marketing or advertising platforms
• Public sources or social media if you interact with our content
• CRM or email automation tools

We collect only what is reasonably necessary for our functions and activities.

2. How We Use Your Information

We may use personal information to:

• Respond to enquiries or provide requested information
• Send updates, newsletters, or marketing communications (you may opt out anytime)
• Manage property enquiries, development registrations, or project communication
• Improve our Site and user experience
• Conduct analytics and performance measurement
• Verify identity, prevent fraud, and maintain security
• Comply with legal obligations

We will not sell your personal information.

3. Direct Marketing

We may send you marketing communications about:

• New developments
• Property releases
• Events or community updates
• News relevant to Oasis Estates or our partners

You may unsubscribe at any time using the link in our emails or by contacting us directly.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve Site performance
• Tailor your browsing experience
• Measure traffic and usage patterns
• Support advertising and remarketing campaigns

You can disable cookies in your browser settings, although some Site features may not function properly.

If you’d like, I can also provide a standalone Cookie Policy.

5. Disclosure of Your Information

We may disclose personal information to:

• Builders, architects, designers, or partners assisting with your enquiry
• Marketing and advertising providers
• CRM, email, and analytics platforms
• IT service providers and website hosting partners
• Legal, accounting, or advisory professionals
• Government authorities if required by law

We take reasonable steps to ensure third parties handle your information securely.

6. Overseas Disclosure

Some of our third-party service providers may store or process data outside Australia (e.g., the United States, Europe, or Asia).

When this occurs, we ensure the provider has appropriate privacy and security safeguards in place.

7. Security

We take reasonable steps to protect your information from:

• Unauthorised access
• Loss or misuse
• Alteration or disclosure

This includes secure servers, encrypted connections (HTTPS), restricted staff access, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.

8. Access, Correction & Your Rights

You may request:

• Access to the personal information we hold about you
• Corrections to inaccurate or outdated information
• Deletion (where legally permissible)
• To opt out of marketing
• Clarification regarding how your data is used

We will respond within a reasonable timeframe in accordance with Australian law.

9. Data Retention

We retain personal information only for as long as necessary for:

• The purpose it was collected
• Legal or contractual obligations
• Business or administrative requirements

After that period, information is securely destroyed or de-identified.

10. Links to Other Websites

Our Site may contain links to third-party sites. We are not responsible for the privacy practices of these websites and recommend reviewing their policies individually.

11. Children’s Privacy

Our Site is not intended for use by individuals under the age of 18. We do not knowingly collect information from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the new “Last updated” date. Continued use of the Site indicates acceptance of the updated policy.

13. Contact Us

If you have questions, feedback, or wish to exercise your privacy rights, contact us at:

Oasis Estates
Email: info@oasisestates.com.au
Address: PO Box 5333, Victoria Point QLD 4165

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